DABYTE INDEX · HEAD-TO-HEAD
Salesforce vs Zapier: which is more visible in AI answers?
Answer. Salesforce is more visible — 35.5% share of answer against 14.5% for Zapier, a gap of 21.0 points in the DABYTE AI Visibility Index (2026-09-07). Salesforce ranks #2, Zapier ranks #9 of 20 tracked brands.
Measured · panel of 16 prompts · methodology
Side by side
| Engine | Salesforce | Zapier |
|---|---|---|
| ChatGPT | 43.8% | 12.5% |
| Perplexity | 25.0% | 25.0% |
| Gemini | 37.5% | 6.2% |
| Overall | 35.5% | 14.5% |
| Rank | #2 | #9 |
| Quadrant | Visibility gap | Visibility gap |
Visibility is not market share: it measures whether an engine names the brand when a buyer asks the category question, nothing more.