DABYTE INDEX · HEAD-TO-HEAD
Intercom vs Slack: which is more visible in AI answers?
Answer. Slack is more visible — 52.0% share of answer against 8.3% for Intercom, a gap of 43.7 points in the DABYTE AI Visibility Index (2026-09-07). Intercom ranks #15, Slack ranks #1 of 20 tracked brands.
Measured · panel of 16 prompts · methodology
Side by side
| Engine | Intercom | Slack |
|---|---|---|
| ChatGPT | 12.5% | 50.0% |
| Perplexity | 6.2% | 50.0% |
| Gemini | 6.2% | 56.2% |
| Overall | 8.3% | 52.0% |
| Rank | #15 | #1 |
| Quadrant | Visibility gap | Leaders |
Visibility is not market share: it measures whether an engine names the brand when a buyer asks the category question, nothing more.